Buyers Protection Guarantee:

Buying a sex doll is a big commitment. We understand these do not simply sex toys. We try our best to provide you a beloved partner of your dream. 

That's why we back them up with Buyer Protection Guarantee which protects our customers from buying anything other than the very best quality sex doll in perfect condition. All our Sex dolls are ROHS, EN71 and CP65 Certificated. If we have made a mistake in your order or the product has a significant fault, we will compensate, assist you in repair or possibly replace your doll for free if it is clearly manufacturing fault.

Full Refund if you don't receive you package.

 

In case of faulty:

    *Inspect the doll immediately upon arrival.

    *If you notice a fault in your product or notice that the doll is significantly different from your order. Report it to us with photos and videos within 48 hours of receiving an order.

    *If you feel you are entitled to compensation or replacement, don't use your doll.  Keep it as new and unused condition, with the box and all the packing materials. If your product clearly is broken or faulty, and the fault is from the factory process, we promise you a satisfying solution. There is always somebody to answering your questions 24/7 via chat or mail.

Customer satisfaction is very important to us. If you have a problem with your order or product, please contact us and we will do our best to fix the issue immediately.

Support: [email protected]